How to create a plan?

How do I create a plan if I don't have a clue how to do it? Well you just learn about the good or service that you are going to provide as much as possible and it will give you the answer to the 2 questions: "How can I be of service?" and "How do I do that?". You just prepare your self with learning to achieve what you must and that will be rewarded. Listen to Einstein if you don't believe me.